"The associates in the Patient Representative Department at Gwinnett Medical Center takes this opportunity to let you know how much we appreciate the staff of Westbridge Solutions. Your company offers a wide range of courses to meet the training needs of our interpreters and translators. The curriculum is relevant and comprehensive. Additionally, the staff is always responsive and goes above and beyond to accommodate our training needs. Westbridge Solutions is a valuable resource with great tools for our recertification and training needs. We look forward to working with you in the future!!!"
- Allison J. Hamlet, Manager, Patient Representative Department
Gwinnett Hospital System
We have a passion for inspiring excellence through learning! Our mission at Westbridge Solutions is to empower professionals for success by creating and executing responsive and well-designed Diversity & Inclusion training programs and services, empowering companies with the best practices to manage, retain and engage a diverse workforce.
Westrbidge Solutions offers a variety of innovative interpreter training courses and workshops, both online (live and self-paced) and in-person classes. Our clients include healthcare organizations, as well as the non-profit sector. Through our rigorous interpreter training programs, our trainees continue to provide an essential service to all communities.
"Berthine presented "Autism and Diversity: Providing Culturally Competent Care through Language Access" at the Interpreters and Translators Association of Alabama's 1st Annual Conference for Professional Interpreters and at Emory Healthcare's 4th Annual Healthcare Conference for Professional Interpreters. I attended the presentation on both occasions, and I can honestly say that with Berthine's combination of knowledge and passion for the subject matter along with her vibrant personality, she left me both impressed and well-informed - both times. From beginning to end her presence was engaging. She took a complex subject like ASD and made it very relatable/understandable. She also really conveyed the importance of diversity and open-mindedness - and not only just from an interpreter's perspective. Berthine had a very confident and open speaking style that was a pleasure to watch. I look forward to attending other training sessions given by Berthine and hope to one day collaborate with her."
- Kenton Myers, CHI™, CMI-Spanish, M&N Language Services, LLC
“In November 2016, Berthine presented upon cultural and linguistic competence at a community meeting focused on healthcare and healthcare access for immigrants. Berthine’s warmth, knowledge, and audience engagement were top-notch, and the audience consistently highlighted her as a model presenter and trainer."
- David S., Director of Advocacy, Non-Profit Sector
"Berthine Crèvecoeur West, with Westbridge Solutions, served as the lead trainer at our inaugural Language Access Summit for Gwinnett County Service Providers. Her presentation provided essential information and tools to help professionals in healthcare, non-profit and government settings be better prepared and equipped to serve communities with various language needs. Berthine’s presentation was one of the highlights of the summit. She demonstrates professionalism, knowledge, and is a true expert in this field."
- Nicole Love Hendrickson, Community Program Outreach Program Director, Gwinnett County Government
Professional training and development is the cornerstone to a company's success. Westbridge Solutions offers customized Diversity & Inclusion workshops by adopting methods and techniques that have been globally accepted as superior in fostering equity, defining inclusive excellence and achieving a workplace environment free of discrimination and harassment.
Berthine Crèvecoeur West was one our featured speakers at the Emory Healthcare Fourth Annual Conference for Professional Interpreters Sept 16, 2017. Her presentation on Interpreting for patients with autism was profound and impactful. It was scored as excellent by the over one hundred attendees.
Here are some of the comments people wrote:
“Berthine West is very knowledgeable in her field, close to her heart, excellent fluency and a fantastic public speaker’
“Positive, dynamic, neutral, no bias”
“Precise and useful presentation. Well done!!’
“Her presentation was well organized and engaging”
- Marcelo Cedeno - Emory Medical Interpretation and Translation Services, Emory Healthcare
Like you, training and development specialist Berthine Crèvecoeur West believes in the power of knowledge to be transformational. Berthine is on a mission to help companies grow, engage and empower their workforce.
Berthine received both her Bachelor of Arts and Master of Arts degrees from St. John's University in Jamaica, NY. Prior to becoming the CEO of Westbridge Solutions, LLC, Berthine worked in the corporate and healthcare sectors as a multilingual professional. Her passion for learning and sharing that knowledge with others led to her role as a trainer and public speaker. Her successes include Clayton State University, Gwinnett Medical Center, Piedmont Hospital, Emory University School of Medicine, Georgia Department of Public Health, Southwest Georgia Area Health Education Center (SOWEGA-AHEC), The American Red Cross and Abraham Baldwin Educational College, to name a few.
Berthine believes greatly in the power of effective communication and it's that inner need to facilitate people's understanding that allows her to effectively share knowledge and experiences with audiences of all types - to help them see themselves and also see their way to perform better. Berthine's goal is to help individuals and teams work together more productively by focusing on managing diversity and understanding behavioral styles to deliver outstanding client service.
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